Returns & Exchanges Policy

Returns & Exchanges Policy

📦 Hassle-Free Guarantee

We stand behind our craftsmanship. If you’re not satisfied, we offer:

Policy of Returns

Details: Full refund within 7 days

Requirements:

• Unused/original packaging

• Photos of damage (if applicable)

Policy of Exchanges

Details: Size/style changes within 7 days

Requirements:

• Contact us first at [email protected]

• Customer covers return shipping

⚠️ Non-Returnable Items

• Custom/made-to-order carvings
• Products altered after delivery

⚡ Quick Process

1. Email [email protected] with order #
2. We’ll send prepaid return label (Egypt) or instructions (international)
3. Refund processed within 3 business days

☎️ Need Help?

WhatsApp: +201022962263 (Faster response)